Description Call centre Branch ATM
Installment plan activaton/ cancellaton *
SMS Alert activation/ option modification/ cancelation * *
Block and replace lost/ stolen cards *
Replacement of the card due to damage/ name change *
PIN password reissue * *
PIN password modification *
Temporary block/ unblock the card *
Card unblocking after wrong PIN entry *
Activate/ deactivate autodebit function *
Activate/ deactivate Internet transactions *
Update demographic information *
Modify transactional limits *
Balance inquiry * *
Mini statemet receipt (minimum payment amount) *
Information related to posted, authorized or not authorized transactions *
Information related to the benefits and functionality of the card * * *