Description |
Call centre |
Branch |
ATM |
Installment plan activaton/ cancellaton |
* |
|
|
SMS Alert activation/ option modification/ cancelation |
* |
* |
|
Block and replace lost/ stolen cards |
* |
|
|
Replacement of the card due to damage/ name change |
|
* |
|
PIN password reissue |
* |
* |
|
PIN password modification |
|
|
* |
Temporary block/ unblock the card |
* |
|
|
Card unblocking after wrong PIN entry |
* |
|
|
Activate/ deactivate autodebit function |
|
* |
|
Activate/ deactivate Internet transactions |
* |
|
|
Update demographic information |
|
* |
|
Modify transactional limits |
|
* |
|
Balance inquiry |
* |
|
* |
Mini statemet receipt (minimum payment amount) |
|
|
* |
Information related to posted, authorized or not authorized transactions |
* |
|
|
Information related to the benefits and functionality of the card |
* |
* |
* |