Which are the system requirements for accessing e-bancamea Internet Banking application?

E-bancamea can be accessed from any location around the world, from any system connected to the Internet provided with a web browser; there is no need to install any other application. E-bancamea can be accessed from a personal computer, as well as from certain mobile devices (smartphones, tablet PCs, pads, etc.), by using any of the following web browsers:

  • for personal computers: Mozilla Firefox (versions 3.5, 4.x), Internet Explorer (versions 6, 7, 8, 9), Opera (versions 9.x, 10.x, 11.x), Google Chrome (versions 8.0, 9.0, 10.0), Safari (versions 4.x, 5.x); e-bancamea also runs on other less known web browsers;
  • for mobile devices: Opera Mini, Android, Safari (for iPhone, iPad şi iPod Touch); e-bancamea also runs on other less known web browsers for mobile devices.
For improved security, we recommend using the latest version of your chosen web browser and keeping the web browser updated with the latest security fixes and patches.

How do I access e-bancamea?

E-bancamea can be accessed through the Banca Românească web-site using the option "Go to e-bancamea", both from the home page and from the Internet Banking section.

How is data security ensured?

Data security was one of the most important elements taken into consideration during the design of the e-bancamea application.

Data transmitted through the Internet between the client and the Bank is encrypted with a 256-bit encryption key via the SSL protocol which is used for the communication between the client's computer and the e-bancamea application. In this way, data confidentiality and integrity (protection against unauthorized data alteration) are achieved.

E-bancamea web page authenticity is ensured by a digital certificate issued by VeriSign Inc., a very well known certification authority.

E-bancamea can be used by authorized users only. E-bancamea user identification process has three security levels:

  • username - which is unique for each user
  • password
  • Digipass device - a handheld security device which is used for generating unique codes, called tokens, required for using certain e-bancamea application modules.

Also, a very important role in ensuring a secure process is played by e-bancamea application users who are required to follow the terms of use and security measures communicated by the Bank.

What should I do if my login items (username, password or Digipass device) are lost?

You should immediately contact Banca Românească Internet Banking Helpdesk service at telephone number +40 021.305.9585 or any Banca Românească branch in order to have your e-bancamea access disabled. You can ask for a new set of login items in any Banca Românească branch.

What should I do if my e-bancamea user account has been locked out and / or if I forgot my password?

You should contact Banca Românească Internet Banking Helpdesk service at telephone number +40 021.305.9585.

It is critically important to keep the e-bancamea username and password to oneself and not to give the Digipass device to anyone!